Delivery

At Kivaro, we believe that the experience of acquiring a premium timepiece should be seamless from the moment you click "Order" to the second you strap it onto your wrist. We handle every shipment with the same attention to detail that we give to our watches.

1. Complimentary Tracked Shipping

We are proud to offer Free Tracked Shipping on all orders across the United Kingdom. No hidden fees, no surprises at checkout. Your investment in style is protected and prioritized.

2. Processing & Dispatch

Order Verification: Once your order is placed, it undergoes a rigorous quality check.
Dispatch Time: All orders are processed and dispatched within 24 to 48 business hours.
Notifications: You will receive an automated email with your unique Tracking Number as soon as your watch leaves our distribution center.

3. Estimated Delivery Times

To ensure your watch arrives in perfect condition, we partner with reliable carriers like Royal Mail, Evri, and FedEx.

United Kingdom: 5 to 10 business days.
International: 7 to 15 business days.
Please note: Delivery times are estimates and may vary slightly during peak seasons or due to carrier delays.

4. The Unboxing Experience

Every Kivaro watch is shipped in a secure, premium protective case designed to withstand the journey. We ensure that your watch arrives calibrated, clean, and ready to command respect.

5. Real-Time Tracking

You don't have to wonder where your order is. Use our [Link para Rastreio] page or enter your code directly on the carrier’s website. If you encounter any issues, our support team is ready to assist you.

6. Missing or Damaged Items

In the rare event that your package is lost or arrives damaged, Kivaro offers full protection. Contact our support team at kivaroshop.contact@gmail.com within 48 hours of the delivery date, and we will resolve it immediately.